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Why channel lists differ
Channel access is tied to the package included in your plan. Higher packages typically include more HD channels and premium categories.
How to check what you’re entitled to
Compare your plan’s stated TV inclusion with the active package on your box/account. If you recently upgraded, a restart and re-sync may be needed.
HD vs SD channels
HD channels may require compatible equipment and a stable connection. If an HD channel buffers, test other channels to isolate signal vs device issues.
FAQ
Can I get a full channel list?
Use the official lineup for your package level, then verify what’s active on your account.
Why are some international channels missing?
They may belong to a higher package tier or require an add-on pack.
Channel lineups depend on your Cignal package level. This page explains how to read a lineup list, what HD labels mean, and why channels differ by plan.
Compare TV box bundles, channel access, IPTV basics, and streaming add-ons across plan tiers.
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